Are You Guilty of the Fatuous Five?

Are You Guilty of the Fatuous Five?

“Busy”, “fine”, “good”, “great”, “OK”. Heard these already this morning? Perhaps it was you, or perhaps it was others in response to your “Hi, how are you?”. Too often we swap meaningless words and miss the opportunity to really connect with another human.  Connection...
Accountability is a process not an event

Accountability is a process not an event

Increasingly I hear leaders bemoan that there is not enough accountability in their organisation. The typical solution for this problem seems to be learning how to have a “Difficult Conversation”. And it’s a popular solution. Check out the room allocations in any CBD...